Tour Agency
RUS +7-812-903-28-81
USA +1-347-334-71-43
UK +44-020-3239-9063
AUS +61-02-8005-1570
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Home / Why Guru? / Our Quality Assurance

Our Quality Assurance

We know how PRECIOUS YOUR VACATION TIME is and DO OUR BEST to deliver SUPERB and TROUBLE-FREE service to you. We are dedicated professionals able to make YOUR HOLIDAY a MEMORABLE and EXCITING experience.

Here is our Quality assurance:

- You are guaranteed a prompt reply and a ready-made tour offer adjusted to your needs and interests;

- You will be treated with respect and courtesy;

- You will clearly understand what you will be getting;

- You will receive replies from us in perfect English;

- Your Personal information will remain strictly confidential;

-  You will never be late for your cruise ship, or train, or flight.

- You are welcome to leave comments on the tour performance on our website and Tripadvisor page.

We will respond to your query within 1 day. We are available 7 days a week and aim at providing prompt and professional assistance.

You can e-mail us at or call the following phone numbers:

Russia +7(812)903-28-81 - available 8.00am-11.00pm MSK, 7 days a week
USA +1(347)334-71-43 - available 8.00am-2.00pm EST, 7 days a week
UK +44(020)3239-9063 - available 8.00am-7.00pm GMT, 7 days a week

You can also request a phone call using our website form and our Program director will contact you at your home or work number whenever it is convenient for you within the shortest possible time.


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