Our Quality Assurance
We know how PRECIOUS YOUR VACATION TIME is and DO OUR BEST to deliver SUPERB and TROUBLE-FREE service to you. We are dedicated professionals able to make YOUR HOLIDAY a MEMORABLE and EXCITING experience.
Here is our Quality assurance:
- You are guaranteed a prompt reply and a ready-made tour offer adjusted to your needs and interests;
- You will be treated with respect and courtesy;
- You will clearly understand what you will be getting;
- You will receive replies from us in perfect English;
- Your Personal information will remain strictly confidential;
- You will never be late for your cruise ship, or train, or flight.
- You are welcome to leave comments on the tour performance on our website and Tripadvisor page.
We will respond to your query within 1 day. We are available 7 days a week and aim at providing prompt and professional assistance.
You can e-mail us at [email protected] or call the following phone numbers:
Russia +7(812)903-28-81 - available 8.00am-11.00pm MSK, 7 days a week
USA +1(347)334-71-43 - available 8.00am-2.00pm EST, 7 days a week
UK +44(020)3239-9063 - available 8.00am-7.00pm GMT, 7 days a week
You can also request a phone call using our website form and our Program director will contact you at your home or work number whenever it is convenient for you within the shortest possible time.